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Case study · Burgas

How Ros Mari in Burgas replaced paper menus with QR ordering at every table

Ros Mari was the first restaurant live on Poredai. They run the full Restaurant plan: a printed QR code on every table, a shared cart so a whole table can order from their own phones, and a live orders board the staff watch behind the bar.

Location
Burgas, Bulgaria
Venue type
Restaurant, full table service
Plan
Restaurant — table ordering enabled
Menu languages
Bulgarian, English, Russian
Guest URL
rosmari.poredai.com
Hardware bought
None — printed table cards only

The problem they started with

Burgas is a coastal city with a mixed guest base — Bulgarian regulars alongside English- and Russian-speaking visitors. Printing three language versions of a menu, and reprinting them whenever a price or a dish changed, was slow and expensive.

During busy service, guests waited for a waiter simply to be handed a menu, and again to read the order back. Splitting a table's order across several people meant one person dictating for everyone.

How the setup went

  1. 01

    Menu imported once

    The existing menu was entered into Poredai with categories, prices and units, then translated into Bulgarian, English and Russian.

  2. 02

    QR cards printed per table

    Each table got its own code. Scanning it opens the menu already bound to that table — no typing a table number.

  3. 03

    Shared cart switched on

    Everyone at the table adds to the same order from their own phone, sees the running total, and one person sends the round.

  4. 04

    Live board for staff

    Sent rounds appear instantly on the staff board grouped by table, with statuses for sent, served and cancelled.

What changed day to day

  • Prices and availability change in seconds instead of at the next print run — an item marked out of stock disappears from the guest menu immediately.
  • The three language versions are one menu, not three documents, so translations never drift apart.
  • Guests can read and order without waiting to be handed anything, and staff read a structured order instead of handwriting one.

Same setup, your venue.

Start free on your own poredai.com subdomain. Upgrade to table ordering whenever you are ready — nothing needs rebuilding.

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